Frequently Asked Questions
We provide a range of professional cleaning services, including residential cleaning, commercial cleaning, deep cleaning, end-of-lease cleaning, carpet cleaning, window cleaning, post-construction cleaning, offices cleaning, facilities cleaning, venues cleaning and more. If you have specific requirements, feel free to contact us!
Yes, we bring our own high-quality, professional cleaning supplies and equipment. However, if you prefer us to use specific products, we are happy to accommodate your request.
Absolutely! All our cleaners are fully insured, police-checked, and professionally trained to ensure the highest standard of service.
Pricing depends on factors such as the type of service, size of the property, and level of cleaning required. Contact us for a free quote tailored to your needs.
It’s entirely up to you! Many clients prefer to provide us with access to their property and return to a freshly cleaned space. If you choose to be present, that’s perfectly fine as well.
We understand that plans change. Please provide at least 24 hours' notice for rescheduling or cancellations to avoid any fees.
We offer both! Whether you need a one-time deep clean or regular weekly, fortnightly, or monthly services, we can accommodate your needs.
We operate across Perth, WA metro areas up to 100km from the CBD (travel fee may apply). If you’re unsure whether we cover your location, contact us, and we’ll be happy to assist.
Yes, we provide professional end-of-lease cleaning with a bond-back guarantee (conditions apply). Our thorough cleaning ensures your property meets real estate standards.
Yes, we offer tailored commercial cleaning services for offices, venues, facilities, retail spaces, warehouses, and more. Whether you need daily, weekly, or periodic cleaning, we can create a plan that suits your business needs.
Our post-construction cleaning includes the removal of dust, debris, and construction residues from all surfaces. We clean windows, floors, walls, and fixtures to ensure the space is spotless and ready for use.
Booking is easy! You can call us, email us, or book online through our website. We’ll confirm your appointment and discuss any specific requirements you may have.
Yes! We offer flexible scheduling, including after-hours and weekend cleaning, to accommodate your needs (fee may apply).
We accept various payment methods, including bank transfer, and credit/debit cards. Payment details will be provided upon booking.
Customer satisfaction is our top priority. If you’re not completely satisfied, please let us know within 24 hours, and we will try as much as possible to address the situation promptly.
Yes! We use environmentally friendly, non-toxic cleaning products that are safe for your family, pets, and the environment.
If time allows, we will do our best to accommodate additional service requests. It’s always best to inform us in advance so we can allocate the necessary time and resources.
Yes! We provide emergency and same-day cleaning services whenever possible (fee may apply). Contact us as soon as possible, and we’ll do our best to accommodate your request.
The duration of a cleaning session depends on the type of service, the size of the property, and its condition. We can provide an estimated timeframe when booking your service.
Yes, we offer cleaning services for Airbnb and short-term rentals, ensuring the property is spotless and ready for the next guest. We can work with your schedule for seamless turnovers.
We are happy to accommodate special cleaning requests! If you need a service that isn’t listed, contact us, and we will do our best to provide a customized cleaning solution for you.
In some cases, we may be able to provide services outside our usual areas for an additional fee. Contact us to discuss your location and specific cleaning needs, and we’ll let you know if we can accommodate your request.